Shipping Policy – Helix Core Lab

At Helix Core Lab, we are committed to providing accurate, safe, and reliable shipping information for all products intended for . Please read the details below to understand how we handle orders and deliveries.

1. Order Processing

• All orders are processed within 1–3 business days of confirmation.

• Once an order is confirmed, you will receive a notification with your order details.

• Please ensure that all shipping information provided is complete and accurate. Helix Core Lab is not responsible for delays due to incorrect addresses.

2. Shipping Locations

3. Shipping Methods & Delivery Time

• We use reliable carriers to ensure safe and timely delivery.

• Standard delivery typically takes 5–10 business days, depending on location.

• Expedited options are available and may be selected at checkout.

• Tracking information will be provided once the order has shipped.

4. Packaging

• All products are packaged discreetly and securely to protect the contents during transit.

• Environmentally-friendly and recyclable packaging materials are used whenever possible.

5. Customs, Duties & Taxes

• International shipments may be subject to customs inspection, duties, or taxes.

• Customers are responsible for any fees imposed by their country.

• Helix Core Lab is not responsible for delays or additional charges caused by customs.

6. Order Issues & Lost Packages

• If your package is lost or delayed, please contact us at [email address].

• We will assist in tracking the shipment but are not liable for carrier delays or customs hold-ups.

Contact Us:
For questions regarding shipping, orders, or policies, please email us at info@helixcorelab.com